News

The latest industry news, insight and analysis.

Content & Experience21 Jun 2023

Moveworks Recognized for Generative AI InnovationMoveworks, the leading conversational AI platform for the enterprise, today announced that it has been selected as winner of the “Best Natural Language Generation Platform” award in the sixth annual AI Breakthrough Awards program, for its latest breakthrough innovation — Creator Studio. Fellow AI Breakthrough winners this year include OpenAI, Microsoft, Bosch, Qualcomm, Palo Alto Networks, SoftBank Robotics, Deloitte, Honeywell, Mercedes Benz, Pure Storage, and more.

Content & Experience21 Jun 2023

Yellow.ai launches generative AI ChatBots and VoiceBots solution

Content & Experience21 Jun 2023

Interactions Expands Technology Portfolio with Two New Patents

Content & Experience21 Jun 2023

Babel Street Announces Insights GPT

Content & Experience20 Jun 2023

Mosaicx to exhibit at Customer Contact Week

Content & Experience16 Jun 2023

Scoutbee Launches Generative AI-Powered Features

Content & Experience15 Jun 2023

Skit.ai strategically partners with SameDay Auto Finance, LLC.

Content & Experience15 Jun 2023

LivePerson Ranked Best-In-Class in Enterprise Implementation Index

Content & Experience14 Jun 2023

Pax8 Unveils Vision for the Future of its Cloud Marketplace

Content & Experience14 Jun 2023

TOPdesk Names Ebbot Its First Gold PartnerTOPdesk, a leading global provider of service management technology and solutions, announces that Ebbot, a leading provider in chat and conversational AI, has become its first Gold Partner. Through this first-of-its-kind partnership, Ebbot’s technology will be seamlessly integrated into the TOPdesk platform to streamline further the service management processes for its customers across the globe.

Content & Experience12 Jun 2023

Skit.ai announces its successful partnership with CDA

Content & Experience8 Jun 2023

EliseAI Raises $35 Million in Series C Funding

Content & Experience5 Jun 2023

Quantzig to Host Webinar on Impact of Conversational AI-Led Analytics

Content & Experience2 Jun 2023

Appy Pie Unveils Free ChatGPT Plugin

Content & Experience2 Jun 2023

Mphasis launches ‘Mphasis.ai’ business unit