Horatio Wins Two Gold and Bronze Medals at the 2025 Stevie® American Business Awards®

Horatio, the modern outsourcing company redefining customer experience (CX) services and the BPO landscape, has been named a winner at the 2025 Stevie® American Business Awards®. The company took home a gold medal for Founding Team of the Year in Consumer Services Industries and a bronze medal for Customer Service Executive of the Year, awarded to CEO and Co-Founder Jose Eduardo Herrera.

The American Business Awards® is the premier business recognition program in the U.S. This year’s judging process reviewed over 3,600 nominations evaluated by a panel of more than 250 professionals globally. Winners were selected based on their average scores.

“It’s an incredible honor to be recognized by the Stevie® Awards,” said Herrera. “Receiving Gold for our founding team and Bronze for Customer Service Executive of the Year reflects the resilience, passion, and dedication of our entire team. I’m proud to lead such an extraordinary group as we continue to innovate and raise the bar in customer experience.”

Horatio was co-founded in 2018 by Herrera, COO Alex Ross, and CFO Jared Karson, who met while attending Columbia Business School. The company serves a wide range of digital-native clients across industries including e-commerce, healthtech, fintech, and hospitality. Horatio has experienced rapid growth, expanding its global footprint with headquarters in New York and new offices in the Dominican Republic and Colombia.

This strategic expansion supports Horatio’s commitment to delivering high-quality CX solutions while contributing to regional innovation and economic development in the Americas.

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