Chargeflow, a leading global chargeback automation platform for modern commerce, has announced a strategic partnership with SEON, a global leader in digital fraud prevention and compliance. This collaboration delivers a comprehensive, automated fraud protection system that merges AI-powered chargeback defense with real-time fraud detection.

By integrating Chargeflow’s advanced technology into SEON’s fraud prevention platform, merchants gain a fully automated, end-to-end solution that protects against both fraudulent transactions and the resulting chargebacks. The integration enables Chargeflow’s AI-driven infrastructure — including autonomous domain logic, big data, and generative AI — to function within SEON's existing ecosystem, providing a seamless and highly efficient fraud defense strategy.

Chargeflow currently protects hundreds of billions in revenue and supports tens of thousands of businesses across more than 85 countries. Its embedded platform, Chargeflow Connect, was selected by SEON as its dispute management solution for its cutting-edge AI capabilities and proven recovery outcomes. The integration constantly improves dispute evidence and enhances recovery rates, helping merchants maintain optimal chargeback ratios.

According to Chargeflow’s recent report, The Psychology of Chargebacks, nearly 25% of consumers initiate chargebacks immediately after facing a problem — often before giving merchants a chance to resolve the issue. With Chargeflow Connect embedded into SEON’s platform, businesses can now respond instantly, automate resolutions, and recover revenue before disputes escalate.

Key Benefits of the Integration Include:

  • Comprehensive Fraud Coverage: Merchants can defend against a wide range of threats, including friendly fraud, first-party misuse, and third-party attacks.
  • Seamless Integration: Chargeflow’s native functionality integrates directly into SEON workflows, enabling real-time management of disputes without altering existing processes.
  • Improved Efficiency and Visibility: The solution enhances user experience, reduces operational load, and accelerates dispute recovery — all within a single platform environment.

“Our collaboration with SEON represents a major milestone in Chargeflow’s mission to democratize chargebacks,” said Ariel Chen, CEO & Co-Founder of Chargeflow. “SEON, as a leading fraud prevention platform, has integrated Chargeflow Connect — our embedded chargeback automation solution that empowers platforms to handle disputes automatically on behalf of their merchants, within the systems they already trust.”

“This partnership delivers what merchants need most: comprehensive protection against both fraud and its aftermath,” said Matt DeLauro, President, GTM at SEON. “By integrating Chargeflow’s automated chargeback technology with our AI-powered fraud prevention, we’re creating a complete solution that protects merchants’ profitability and reduces operational strain.”

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