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Boost.ai Partners with LydoniaBoost.ai, a leading cloud-based provider of conversational artificial intelligence (CAI) at scale, today announced a new strategic partnership with Lydonia Technologies, the leading provider of Intelligent Automation software and solutions. As businesses continue to prioritize premier customer service, the partnership between boost.ai and Lydonia further enables this shift through intelligent automation and self-service capabilities. Lydonia Technologies, a Diamond UiPath Partner and Americas & Worldwide Impact Partner of the Year in 2022, will now be able to offer customers a powerful conversational AI chatbot and integrate the tech alongside existing employee-facing automation.

Content & Experience

Kore.ai Launches Kore.ai AgentAssist on Salesforce AppExchangeKore.ai today announced it has launched Kore.ai AgentAssist for Service Cloud Voice on Salesforce AppExchange, empowering customers to leverage AI-powered intelligent virtual assistants (IVAs) for managing their lead generation and sales processes through a conversational user experience. The conversational AI virtual assistants deployed on apps will allow users to access applications through simple voice and text commands, as well as accelerate the speed of business, as the IVAs can process the request and present the information instantly.